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| Pocket calculator ready! |
Introduction
Especially in today's overall economic environment, investment in new IT projects is considered – along with business and process relevance – based first and foremost on a favorable ROI (return on investment) and low TCO (total cost of ownership).
The development and customization of business processes – in our example on the basis of SAP Business Suite® 7, SAP NetWeaver XI/PI® and Lotus Domino® – is always fundamentally divided into the areas of:
» Development and subsequent customization
» Administration and error handling
Based on customer experience we can safely say that the use of our SAP-certified standard products pays for itself within the first few months. As a rule, costs for the implementation of new or customized business processes and project management are significantly reduced when compared with conventional individual development.
A Process Example
In the following we would like to further explain the functions of our calculators by means of a schematic presentation of processes.

» To enlarge, please click on the illustration
Before utilization of the CONET products (in this case TRANSLATOR), the master data compiled by the customer in the self-service Internet portal (on the basis of Lotus Domino) is verified by a service center and then manually transferred to the backend system (here an SAP CRM).
A comprehensive analysis has shown that an automation of the processes through the TRANSLATOR can effect substantial savings potential (in time and money) and distinctly increase customer satisfaction, since new entries can be processed in considerably less time and thereby "delivered" more quickly to the customer. In addition, the error rate is reduced through automation when compared with manual data transfer.
And now, in order to compare the costs of an individual solution (on the basis of Web services) with the utilization of the SAP-certified CONET Translator (XInotes® Adapter), we are making the official CONET TCO/ROI Calculator available to you!
Our example continues on the TCO Calculator page.